Contact us

Each certificate can be validated in our validation database.
Click here to enter validate.ibqmi.org

Your will need the serial number to validate a certificate. This can be found on the certificate and consists of a 32-digit alphanumeric number. After you have entered the serial number from the certificate, you must click "Verify Certificate". You will then get the detailed results of your query and immediate verification of the IBQMI® certificate.

To take the final exam, you should enable pop-ups for the IBQMI.org website. Most browsers will have an automatic pop-up blocker and there may be additional ones built into add-ons like the Google or Yahoo toolbars. You may need to enable pop-ups in more than one place to ensure you can take your final exam. Instructions are given below for Firefox and Google Chrome. You may need to look around to locate the pop-up controls for other browsers or add-ons, but the process should be similar.

Firefox

1. Locate and click on the "Tools" menu. This is available through the orange Firefox box in the upper left corner of the browser. If you do not see the "Tools" menu, you can hold down the Alt key on your keyboard, then press and release the T key. Now release the Alt key. A "Tools" menu should appear.
2. Click on the word "Options" from the bottom of the "Tools" menu.
3. Click the "Content" icon at the top of the "Options" window.
4. Click the "Exceptions" button to the right of the "Block pop-up windows" option.
5. Type IBQMI.org into the "Address of web site" box, then click the "Allow" button.
6. Click the "Close" button.
7. Click the "OK" button.

Google Chrome

1. Click the Chrome menu on the browser toolbar.
2. Select "Settings".
3. Click "Show advanced settings" at the bottom of the page.
4. In the "Privacy" section, click the "Content Settings" button.
5. In the "Pop-ups" section, click "Manage Exceptions".
6. Type IBQMI.org into the "Add a new hostname" box, and then click the "Done" button.
7. Click "Done" again and then close the "Settings" tab.

All IBQMI® certification courses are self-paced. The time taken to complete and pass the test will vary with each individual. It may take several days or weeks of study before you feel comfortable enough to take the final test.
You may take the final exam as soon as you are ready. There are no fixed dates for the final exam. You have 180 days from the date of purchase to complete the course and pass the final exam.

Each IBQMI® certificate includes:

1. Your name as a qualified expert.
2. The protected qualification title of which you are allowed lifelong use.
3. Your unique alphanumeric serial number that verifies the authenticity of your certification.
4. Entry to our competence center as a validated expert.
5. Free training material included with all certifications.
6. The IBQMI® certification badge.
7. Unlimited downloads of your stored certificate.

It does not matter if you have lost your certificate. Students that pass the final exam are automatically listed as a validated expert in our competence center. There are three possible situations:

1. You are within the 180 days enrollment:
   If you are still enrolled, you can download your certificate again from your dashboard. Please log into your account and click on "Download Certificate" from within your dashboard. Please ensure that your popup-blocker is deactivated.
   
   
2. You are outside the prescribed 180 days enrollment period:
   If you have been un-enrolled automatically after the 180-day period, then visit our validation database. Click here to enter validate.ibqmi.org.
   You will now need your serial number to validate your certificate. After you have entered the 32-digit serial number on your certificate, click "Verify Certificate". Now you can download your certificate.
   
   
3. I do not have a serial number.
   If you have not written down your certificate’s serial number, please get in touch with us. After you have contacted our support team, we will send your certificate to the email address that was saved on the system during registration. You must be able to access the email account associated with your account at IBQMI.org. By default, this is the email you provided at registration unless you have changed it in your IBQMI® dashboard.
   
   It is possible that you no longer use or have access to the email address used to register your IBQMI® account. If you have not been able to change your email address and do not have access to the email address associated with your account, we can help by verifying your identity.
   To do this, our support team will ask you for official documents proving your identity, such as your passport and driver's license. As a government contractor, we take your privacy very seriously and have a process in place to verify the identity of our clients and assess the potential risk of illegal intentions regarding the business relationship.

You can download your certificate from your dashboard. Please log into your account and click on "Download Certificate" from within your dashboard. Your certificate will be emailed to the address you have provided (please ensure that your popup-blocker is deactivated).

IBQMI® wants to make it easy for certificate holders to provide verification of their accomplishments to current and prospective employers, to clients, and to their employer's clients. Your certificate can be validated in our validation database:
Click here to enter validate.ibqmi.org.

Your client or employer will now need your serial number to validate your certificate. This can be found on the certificate and consists of a 32-digit alphanumeric number. After your client or employer has entered the 32-digit serial number on your certificate, they must click on "Verify Certificate". They will then get immediate verification of your IBQMI® certificate.

Important notice:
It is not possible for anyone to get the status of your certification without the serial number. As a government contractor, we take your privacy very seriously and have a process in place to verify the identity of our clients and assess the potential risks of illegal intentions regarding the business relationship.

Certification name:
CERTIFIED KANBAN COACH^® or IBQMI CERTIFIED KANBAN COACH^®
CERTIFIED LEAN PROJECT MANAGER^® or IBQMI CERTIFIED LEAN PROJECT MANAGER^®
IBQMI APPROVED KANBAN PROFESSIONAL^®
IBQMI TQM PRACTITIONER^®
IBQMI LEAN ENTERPRISE ARCHITECT^®

Certification authority:
International Business and Quality Management Institute LLC

License number:
Your serial number (not mandatory, only if you want to be verifiable at IBQMI.org)

Please select the checkbox:
Use the date you passed your assessment and click the button:
"This certification does not expire".

When displaying your qualification and using our trademark, place it prominently, so people will notice it immediately. When using our trademark in printed text, use bold, italic, or a different font if UPPERCASE is not possible. Make our trademark look different from other, surrounding words.

Best practices:

• Always add the superscript registration mark: IBQMI®, CERTIFIED KANBAN COACH® ...
• Use the qualification title in headings, email subject lines, business cards, business websites, and social media profiles.
• The registration mark itself (the ® symbol) should be superscript.
• There are cases (e.g. newsletters) when superscript changes the line leading, in which case we can retain the registration mark but not put it in superscript. Putting it into a smaller size font looks best.
• Any required punctuation follows the registration mark, for example: IBQMI® offers several certifications such as Certified Kanban Coach®, Certified Lean Project Manager®, or Certified Scrumban Practitioner®.

Our certifications are used as a benchmark and a test of your knowledge and competency with the corresponding body of knowledge. We provide practical guidance and benchmarks in Lean Project Management, Kanban, TQM, and Enterprise Architecture certifications. Learn how you can get started and advance your career.

Please have a look at our overview page.

It is important to be able to communicate the effort that goes into your certification achievements. The IBQMI® badges can highlight your accomplishments across social media, including on sites like Facebook and LinkedIn.
You can also use it as part of your email signature and display it on any résumés that you post online or submit electronically. The IBQMI® badges are a symbol of your hard work, professionalism, and commitment. You can download your IBQMI® certification badge from your dashboard.

You may receive PDU credits for all IBQMI® certifications. You must claim courses from third party education providers.

Please click here and follow PMI's procedure for PDUs.

How do you report PDUs?
Every 6-12 months, you can take the information from your log and report the hours for PDU credits. The Project Management Institute (PMI) provides an online PDU reporting site.
Click here to be taken to the site

Please follow these instructions to submit your PDU claim:

1. Click "Report PDUs" on the left.
2. Click "Courses or Training".
3. DO NOT select a provider from the list, simply type "IBQMI" into the field.
4. DO NOT select an activity from the list because it will pre-populate the rest of the form with information from a pre-approved provider and activity. Simply type the activity name into the field (enter here your exact certification).
5. Complete the remaining fields on this form. You need to complete all the fields to provide the details for the claim.
6. Enter or modify the PDU values that align with the talent triangle. Manually enter PDU values under the technical skill area for each certification to which this activity applies (if you hold multiple certifications). Manually enter PDU values for leadership and strategic skill areas. These PDUs will automatically be shared across certifications (if you hold multiple certifications).
7. Click on the box to agree the claim is accurate.
8. Click "Submit".

How do I track my PDUs?
Every PMP is subject to audit during the PDU submission process and you may have to show exactly how you earned all your PDU's. PMI reserves the right to reject some or all the PDUs that you claim. It is therefore best to keep a log of your work and efforts.

SEU (Scrum education units)
You may claim up to 15 SEU at scrumalliance.org for all IBQMI® certifications.

No, the International Business and Quality Management Institute holds the trademark rights for all professional certifications and is the only company worldwide that is authorized to certify you and grant rights to these professional job titles.
IBQMI® only licenses its trademarks for use with goods and services that meet high quality IBQMI® standards. These marks are expressly reserved for approved participants in the applicable program, and for the sole purpose of claiming participation in such a program or meeting the requirements of certification.  Since you are a validated expert, you are eligible to use the protected qualification title of your certification lifelong.

We accept PayPal and international cards and currencies.
We accept all major debit and credit cards from our customers in every country in 135+ currencies. You can also use 3D Secure for any payment. As with billing addresses, we will run a CVC check with the credit card network to avoid fraud.

We do not retain live records of credit card information on our web servers after the transaction has been completed.

To cancel an enrollment for a refund, the following conditions must be met:

1. You have not downloaded the official training material.
2. The order must have been placed within the past 30 days. No cancellations or refunds can be processed for any orders 30 days after the purchase date.

What if I have already downloaded the training material?
As a courtesy, we can usually refund the fee within 30 days for our students. As our training book is a copyright protected digital good that we cannot take back, however, we cannot refund the full price and will subtract the amount for the training material. If you are unsure, please do not download any training material!

What will happen next?
Once initiated on our end, the refund may take a few business days to process before it is reflected in the associated account. We are not accountable for any transaction fees incurred by your bank or credit card, nor any difference in the exchange rate between the date of purchase and the date the refund is issued.